Your Questions Answered
Find answers to the most common inquiries about our products and services.
What types of wood products do you offer?
We offer a wide range of wooden components, including handrails, balustrades, furniture legs, and custom frames for various industries.
Do you ship products your products?
Yes, we offer shipping for our products. Shipping costs and delivery times vary depending on the destination. Please contact us for details and options.
Unfortunately we do not offer international shipping at this stage.
How can I place an order?
Placing an order is simple! You can contact us directly via phone, email us or for our stocked products order online at our shop. For custom projects, share your specifications, and we’ll provide a quote and timeline.
Do you offer returns?
Items can be returned within 30 days of purchase if they are defective, damaged, or incorrect upon delivery.
Please note: We do not accept returns for change of mind purchases.
See our full Returns Policy here.